Last updated 5 November 2026
Nothing is shipped. All our products are software and services delivered online, to customers anywhere. There are no shipping charges.
VOICEx
- When you start a trial or subscribe, we email your dashboard login within one business day.
- In the dashboard you import your menu, get your own VOICEx phone number and test it straight away. The service is ready to answer your calls as soon as you forward your shop's number.
- The service is provided online, from servers in Canada, for as long as your subscription is active.
Foundry model builds
- Deliverables (model weights, evaluation reports, training configuration) are delivered electronically, by secure download or straight to your own infrastructure, on the dates in your order form or statement of work.
Studio licences
- The software and your licence key are delivered electronically within 2 business days of payment, or on the date in your order form.
Kin plans
- Your account is available online as soon as your invitation is accepted.
If delivery is late
If we cannot deliver on time, we will tell you by email with a new date. If you no longer want the product, you can cancel and get a full refund of what you paid for anything not delivered (see our refund and cancellation policy).
Contact
ThinkingDBx Private Limited. Email contact@thinkingdbx.com, phone +91 99879 41993 (Monday to Friday, 10:00 to 18:00 India time (IST)). See all our details on the contact page.