Never miss a phone order again.
VOICEx answers your shop's phone, takes the whole order, and sends it straight to your POS or kitchen screen. It knows your regulars, and puts the caller through to you whenever they ask for a person.
Call and order like a customer. It's a pretend shop, so nothing gets made or charged. Try being difficult: change your mind, ask about allergens, or ask for something it doesn't sell.
Straight into the system you already use
Appears in your Square POS like any other order.
Appears in Clover and prints on your kitchen printer.
On any tablet or counter computer, with a sound when an order lands.
Each order texted to a phone at the shop.
Any other POS or online ordering, through a webhook you add in your dashboard.
Every order is also saved in your dashboard, with the call it came from. If a caller cancels, the cancellation follows the order wherever it went.
The calls your staff take all day
Takes the full order
Sizes, crusts, extra toppings, "no onions", wings and their sauce, pickup or delivery. It reads the order and the total back before it places anything.
Knows your regulars
Looks the caller up by phone number, remembers their usual and their delivery address, and applies your rewards program if you have one.
Answers the questions
Hours, delivery area and fee, specials, gluten-free, allergens, payment, "where's my order". From your menu and your policies.
Hands off when it should
Puts callers through to your phone when they ask for a person or it can't help. If nobody picks up, it asks you to call them back.
Handles the rush
Takes several calls at the same time. If every line is in use, the call rings your shop the way it does today, so nobody gets a busy signal.
You stay in charge
Change prices, hours or your menu yourself in your dashboard, and read every call: what was said, and how it ended.
Up and running in three steps
Import your menu
Upload your menu as a photo or a PDF in your dashboard. VOICEx reads it into items, sizes and prices, and you check it before it goes live. Add your deals, hours and delivery area the same way.
Test your line
Your dashboard gives you your own VOICEx number. Call it and order like a customer, and change anything you don't like, any time.
Forward your number
Keep your shop number. Forward calls to VOICEx all the time, or only when your line is busy. Connect your POS or open the order screen, and you're live.
Stuck on a step? Onboarding help by email is included with every plan.
Every unanswered ring is an order somewhere else
a month in orders that didn't happen, if each missed call was an order, over 30 days.
VOICEx costs $249 a month. That's 8 missed orders.
One flat price. No commission on orders.
- Unlimited calls and minutes
- Menu import from a photo or PDF
- Square, Clover, order screen, text and webhook
- Keep your own phone number
- No contract. Cancel any month.
- Locked for your first 12 months
- 14-day free trial before you pay
- Everything in the standard plan
Prices in CAD, plus applicable tax. Full refund within 30 days of any payment. See the terms and refund policy.
Before you switch it on
Do I keep my phone number?
Yes. You forward your existing number to VOICEx, either for every call or only when the line is busy or after a few rings. You can switch it off from your phone at any time.
How do orders reach my kitchen?
Every order appears on an order screen you open on a tablet or the counter computer, with a sound, the moment the caller says yes. Your staff move it along: making, ready, picked up. It can also text each order to a phone at the shop, or go straight into your POS.
Does it work with my POS?
Square and Clover connect directly: orders appear in your POS, and Clover can print them on your kitchen printer. Other systems connect through a webhook you add in your dashboard, and you can send a test order before you go live.
Will callers know they're talking to AI?
Yes. It tells them at the start of every call that they're speaking with your automated assistant, and puts them through to you whenever they ask for a person.
What if a caller wants a person?
It puts the call through to your shop phone. If nobody picks up, it tells the caller you'll call them back, and the request shows on your order screen.
What if several people call at once?
VOICEx takes several calls at the same time. On your busiest nights, if every line is in use, the call rings your shop the way it does today, so nobody gets a busy signal because of us.
Can it get a price wrong?
Prices, taxes and discounts are worked out from your menu by the system, not made up by the AI. It reads the order and total back, and places it only after the caller says yes.
Where is my data kept?
In Canada, on servers in Toronto. Call transcripts are deleted after 90 days. Your orders and customers are yours, and we never sell them.
Does it speak French?
Not yet. VOICEx speaks English today. French is on the way for shops in Quebec.
Hear it for yourself first.
Call 1-833-620-7880 and order like a customer. Then start your free trial.